General Manager@XPO Logistics, 2017-12-12

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Heather J Jones
  • 4252 Oak Lane,Chillicothe,MO
  • | 660-646-7911
  • | glever1@gmail.com
  • | General Manager
  • | https://www.linkedin.com/in/Jones
SUMMARY
Customer-centric, team-oriented restaurant General Manager. Educational background includes business operations, accounting, and marketing. Extensive restaurant and food service experience. Aspires to manage a successful restaurant operation.
SKILLS
  • Budget administration Staff development Team leadership Customer service
WORK EXPERIENCES
  • 2013-03-01to2027-12-01

    General Manager

    XPO LogisticsChillicothe, MO

    • Developed and implemented a new sales and marketing plan that increased the number of customers by 20%. The company was able to increase the number of accounts and increase revenue.
    • Responsible for the management of all aspects of the business including sales, marketing, inventory, and customer service.
    • Managed a team of 12 employees, including supervisors, managers, and staff. Responsible for all aspects of the operation, including but not limited to: Daily operations, inventory control, purchasing, and customer service
    • Managed and trained employees on the daily operation of the warehouse. Responsible for the day-to-day operations of the warehouse, including inventory control, shipping and receiving, and customer service.


  • 2011-03-01to2013-04-01

    General Manager

    Northwestern MutualChillicothe, MO

    • Developed and implemented a new business model for the company. This was the first of its kind in the company in-house market.
    • Managed a strong focus on the daily operations of the company.
    • I was responsible for the development of the business, including the management of the sales team, the marketing department, and the field sales Manager.
    • Established a new business model for the company to help the company grow from a small group of over 200 employees to a team of 10.


  • 0000-00-00to0000-00-00

PROJECTS
EDUCATION
  • 2008-07-01to2011-02-01

    Brigham Young UniversityProvo, UT

    Management| Bachelor's

  • 0000-00-00to0000-00-00

    |

AWARDS & HONORS
CERTIFICATIONS
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MILITARY EXPERIENCES
PATENTS & INVENTIONS
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CERTIFICATIONS